Join The PX Community

Connecting Those Working to Improve Patient Experience

Patient Experience (PX) and healthcare professionals are passionate experts. When passionate experts come together, they can do remarkable things. And when they come together in a community, they can MAKE A DIFFERENCE! 

Patient Experience has come far in the last two decades, yet we still have far to go towards creating the healthcare processes and outcomes we desire and our patients and loved ones deserve. Our voices and collective efforts are what's missing to achieve the change we desire. 

PXC brings PX and healthcare professionals together in community. Drawing on our collective knowledge, skills, and shared passion for changing the healthcare experience.

Together, we will make a difference.

Specifically, PXC will

• Create a space of connection, removing the sense of isolation many PX professionals feel and connecting all who have a passion for improving Patient Experience.
• Remove barriers to accessing the tools, resources, and knowledge needed to drive the change we seek.
• Make a friendly ruckus and a difference. Disrupt the paradigm and encourage innovation in Patient Experience and healthcare. 
• Become a learning lab where community members test change, share results, and learn together.

What will you find in PXC?

• A private community platform and space to connect with other PX and healthcare professionals across the US. This space is more than a discussion forum; it develops connections and relationships.
• Community Connection calls to… well… connect! Have a question or need support? Your community is there for you. Want to say 'hello' and meet someone new? The Community Connection calls are perfect for this.
• Special events focused on topics of interest to the members of the community.
• A growing library of resources. Many of which are community created!
• The ability to join peers in co-working cohorts to develop new content. You can showcase your contribution in the community, on LinkedIn, and in your resume.
• Discussions with peer groups around topics of greatest interest to YOU.
• A supportive and friendly community of like-minded and passionate professionals who know how to blend fun with professionalism.

What People are Saying

Valerie Choniuk, MHA-HCA, CPXP

The PXC is an influential virtual community where I collaborate with a rolodex of Experience professionals across the nation; formally or informally, scheduled, or impromptu. It is fulfilling because I give and receive inspiration and support; to learn and grow, disrupt, and transform human experience. And I believe when we fill each other's cup, it is easier for experience professionals to advocate for the lives we serve and make a compassionate difference throughout the healthcare continuum.

Leonard 'Lenny' Christo, MBA, MA

The PX Community has enabled me to work directly with other PX professionals to develop tradecraft with the goal of enhancing the healthcare experience.

Elizabeth Upham, MS, CPXP

The Patient Experience Community remains a dynamic, unique, and safe harbor for patient experience professionals from all parts of healthcare to come together to share, grow, and collaborate on improving patients’ lives. Since its inception the group has grown in numbers, connected professionals nationally, and created tangible products for influencing the work of improving the patient experience for all. Membership offers a wide variety of meeting venues, multi-channel reference materials, and the opportunity to co-create with other professionals around the country. I am proud to be a founding member and I look forward to continued growth and relationship building with colleagues as well as contributing in new ways to enhance the “patient experience.”

Ready to Make a Ruckus? Join Us Today!